Frequently Asked Questions


What is the CBO?
The Colorado Broadband Office
How do I request the CBO to support my broadband efforts?

Broadband FAQs

What is considered the minimum speed for broadband?
Currently, a connection must have a minimum of 25 Mbps download and 3 Mbps upload to be classified as broadband.
Is broadband regulated?
Not very much.

For the most part, broadband is an unregulated market and unlike traditional voice service, companies are under no obligation to provide service to anyone. The Colorado Public Utilities Commission (PUC) does not regulate broadband service and until recently, the Federal Communications Commission (FCC) did not regulate broadband at all. In a 2015 ruling, the FCC classified broadband as a Title II utility but only chose to implement the regulations associated with maintaining Net Neutrality. (Click here to read the press release.) The order has since been challenged in federal court.

Does the state provide broadband grants?

In 2014, the Colorado General Assembly passed, and the Governor subsequently signed, HB14-1328 to establish the Broadband Fund, as well as an independent board to manage the fund. The purpose of the fund is to “promote the state policy of providing universal access to broadband service” and is funded through an existing mechanism called the High Cost Support Mechanism (HCSM) managed by the PUC. The board was established in October 2014. Information about the Broadband Deployment Board and the Broadband Fund can be found at www.dora.colorado.gov/broadband-fund.

Additionally, the Department of Local Affairs (DOLA) set aside $20 million from its Energy and Mineral Impact Assistance Fund for the purpose of assisting rural communities expand middle-mile broadband in communities impacted from the extraction of natural resources. Complete details on the program can be found at dola.colorado.gov/broadband.

Are DSL and cable my only options for broadband?
Not necessarily. Fixed point wireless, a type of wireless services that transmits wireless signals from a cellular tower to a fixed receiver on your house, is an option in many areas. For a complete list of providers in your area, visit our Broadband Map.
How do I get involved in the broadband effort in my community?
If you are interested in finding out more about broadband related efforts in your community, please contact us and we can connect you with your regional leaders.
What is E-rate?
E-rate is the FCC Universal Service Program for Schools and Libraries. The E-rate program provides discounts for telecommunications,Internet access and internal connections to eligible schools and libraries.

Visit the FFC website for more information

What is Kids Link Colorado?
Kids Link Colorado initiative is a partnership between the Colorado Broadband Office, the Office of the Governor, and EducationSuperHighway to help school districts identify broadband solutions and utilize the E-rate program.

Visit the Kids Link Colorado page.

Looking for the Kids Link Colorado State Match FAQ document? Find it here.

Public Safety FAQs

What is FirstNet?
FirstNet is short for the First Responder Network Authority and references the national effort to develop a public safety LTE network for first responders. In the spring of 2017 FirstNet awarded AT&T the national contract to be the partner for network development. In December of 2017 the Governor opted-in to the national plan which means AT&T is the service provider for the FirstNet network in Colorado. The network is supported and managed by AT&T per the national contract with FirstNet.
How do I contact the FirstNet or AT&T representative for Colorado?
You can visit www.firstnet.com to receive details regarding contacting AT&T.
Does any other carrier offer public safety grade services?
Yes. Currently Verizon has a specific offering to public safety that is similar to AT&T’s service offering.
Does my local jurisdiction have to use FirstNet?
No. There is no mandate to utilize FirstNet/AT&T. Local jurisdictions should continue to make decisions based on their individual needs and choose the provider that best fits those needs.
What is the state’s (through the CBO) role in this effort?
The CBO is here to be a resource for local jurisdictions to help understand the issues related to public safety LTE services and provide information to help make the appropriate decision. The CBO also interacts with FirstNet/AT&T to be a single voice to ensure Colorado’s interests are addressed as the network is built out.
What is the difference between the Public Safety Technology Program and the Public Safety Communications Network (PSCN)?
The PSCN, also referred to as the Digital Trunked Radio System (DTRS) is the statewide Land Mobile Radio (LMR) system used by first responders throughout the state for traditional push-to-talk radio communications. The PSCN works with all the local and regional LMR system operators throughout the state to ensure interoperable radio communications. The CBO works closely with the PSCN team to ensure the push towards LTE based communications is synchronized with ongoing LMR efforts. For additional information please go to, oit.state.co.us/cto/dtrs.

If you have any additional questions, please contact us!

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