Keep Americans Connected Pledge


Colorado Broadband Office News

Jump to Colorado companies that have signed the KACP

On March 13, the Federal Communications Commission (FCC) announced the Keep Americans Connected Pledge (KACP) to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances.

The FCC has established a web page for the initiative with up-to-date information and news about their efforts to support connectivity: https://www.fcc.gov/keep-americans-connected

The Keep Americans Connected Pledge reads as follows:

Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:

  1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  2. waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  3. open its Wi-Fi hotspots to any American who needs them.

In addition to the pledge, the FCC urged providers to:

(1) expand and improve low-income broadband programs (e.g. by increasing speeds and expanding eligibility).
(2) adopt low-income programs if they don’t have them now.
(3) relax data cap policies as appropriate.
(4) waive long-distance and overage fees as appropriate.
(5) work with schools and libraries on remote learning opportunities.
(6) prioritize the connectivity needs of hospitals and healthcare providers.

If you have questions about your service, please contact your service provider to ask if they have taken the Keep Americans Connected Pledge and ask what service accommodations customers can expect in your community. 


Colorado companies COVID-19 Responses

Below is a list of Colorado providers who have signed the Keep Americans Connected Pledge (KACP) or are providing other offerings to support customers at this time. 

Updated September 15, 2020

This list is not guaranteed to be complete and is not an endorsement for the companies listed. If you are aware of other programs or offerings, please contact us at oit_broadband@state.co.us.

ProviderCOVID-19 ResponseSigned KACP

Agate Mutual Telephone
 
Visit company websiteYes

ALLO Communications
 
ALLO’s COVID-19 ResponseYes

Allstream Business US
 
Allstream COVID-19 UpdatesYes

AT&T
 
AT&T COVID-19 website

AT&T will extend their KACP commitment through June 30, 2020.
Yes

Bijou Telephone
 
COVID-19 AnnouncementsYes

Blanca Networks/Jade Communications
 
Visit company websiteYes

CenturyLink
 
CenturyLink’s COVID-19 Response

CenturyLink extends KACP commitment to June 30, 2020

Low Income Program: CenturyLink Lifeline
Yes

Charter Communications
 
Charter’s COVID-19 Response

Free access for households with students

Low Income Program: Spectrum Internet Assist
Yes

Comcast
 
Comcast’s COVID-19 Response

Comcast Extends Comprehensive COVID-19 Response Policies To June 30

Low Income Program: Internet Essentials
Yes

Consolidated Communications – Columbine, Big Sandy, Sunflower
 
Consolidated Communications’ COVID-19 ResponseYes

Dubois Telephone Exchange
 
Visit company websiteYes

Elevate
 
Student Internet Offering

Farmers Telephone
 
Visit company websiteYes

FastTrack Communications
 
FastTrack’s COVID-19 ResponseYes

Mammoth Networks/Visionary Broadband
 
Visit company websiteYes

NextLight (City of Longmont)
 
NextLight is offering free service to income qualified customers and special discounts for unemployed persons.

Visit company website

Low Income Program: Share the NextLight

Nucla-Naturita Telephone Company
 
Visit company websiteYes

Nunn Telephone
 
Visit company websiteYes

Pine Drive Telephone and Beulahland Communications
 
Visit company websiteYes

Plains Cooperative Telephone
 
Plains’ COVID-19 ResponseYes

Rise Broadband
 
Rise’s COVID-19 ResponseYes

Roggen Telephone Cooperative
 
Visit company websiteYes

Sprint
 
Sprint’s COVID-19 ResponseYes

Starry
 
Starry’s COVID-19 ResponseYes

Stoneham Cooperative Telephone Co.
 
Visit company websiteYes

Strata Networks
 
Strata’s COVID-19 ResponseYes

TDS Telecom – Delta County and Strasburg
 
TDS’s COVID-19 ResponseYes

Ting Internet
 
Ting’s COVID-19 ResponseYes

T-Mobile
 
T-Mobile’s COVID-19 Response

T-Mobile is extending their commitment to the KACP through June 30, 2020
Yes

USConnect (Rye Telephone and South Park Telephone)
 
Visit company websites:
Rye Telephone / South Park Telephone
Yes

Verizon
 
Verizon’s COVID-19 ResponseYes

Viaero Wireless
 
Viaero’s COVID-19 ResponseYes

Viasat
 
Viasat’s COVID-19 ResponseYes

Wiggins Telephone
 
Wiggins Telephone COVID-19 ResponseYes

Zayo
 
Zayo Statement on Coronavirus / COVID-19 Response (updated March 30, 2020)

ZIRKEL Wireless
 
Zirkel’s COVID-19 ResponseYes