Keep Americans Connected Pledge

Colorado Broadband Office News

Jump to Colorado companies that have signed the KACP

On March 13, the Federal Communications Commission (FCC) announced the Keep Americans Connected Pledge (KACP) to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances.

The FCC has established a web page for the initiative with up-to-date information and news about their efforts to support connectivity:

The Keep Americans Connected Pledge reads as follows:

Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:

  1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
  2. waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  3. open its Wi-Fi hotspots to any American who needs them.

In addition to the pledge, the FCC urged providers to:

(1) expand and improve low-income broadband programs (e.g. by increasing speeds and expanding eligibility).
(2) adopt low-income programs if they don’t have them now.
(3) relax data cap policies as appropriate.
(4) waive long-distance and overage fees as appropriate.
(5) work with schools and libraries on remote learning opportunities.
(6) prioritize the connectivity needs of hospitals and healthcare providers.

If you have questions about your service, please contact your service provider to ask if they have taken the Keep Americans Connected Pledge and ask what service accommodations customers can expect in your community. 

Colorado companies COVID-19 Responses

Below is a list of Colorado providers who have signed the Keep Americans Connected Pledge (KACP) or are providing other offerings to support customers at this time. 

Updated September 15, 2020

This list is not guaranteed to be complete and is not an endorsement for the companies listed. If you are aware of other programs or offerings, please contact us at

ProviderCOVID-19 ResponseSigned KACP

Agate Mutual Telephone
Visit company websiteYes

ALLO Communications
ALLO’s COVID-19 ResponseYes

Allstream Business US
Allstream COVID-19 UpdatesYes

AT&T COVID-19 website

AT&T will extend their KACP commitment through June 30, 2020.

Bijou Telephone
COVID-19 AnnouncementsYes

Blanca Networks/Jade Communications
Visit company websiteYes

CenturyLink’s COVID-19 Response

CenturyLink extends KACP commitment to June 30, 2020

Low Income Program: CenturyLink Lifeline

Charter Communications
Charter’s COVID-19 Response

Free access for households with students

Low Income Program: Spectrum Internet Assist

Comcast’s COVID-19 Response

Comcast Extends Comprehensive COVID-19 Response Policies To June 30

Low Income Program: Internet Essentials

Consolidated Communications – Columbine, Big Sandy, Sunflower
Consolidated Communications’ COVID-19 ResponseYes

Dubois Telephone Exchange
Visit company websiteYes

Elevate Internet Offerings

Farmers Telephone
Visit company websiteYes

FastTrack Communications
FastTrack’s COVID-19 ResponseYes

Mammoth Networks/Visionary Broadband
Visit company websiteYes

NextLight (City of Longmont)
NextLight is offering free service to income qualified customers and special discounts for unemployed persons.

Visit company website

Low Income Program: Share the NextLight

Nucla-Naturita Telephone Company
Visit company websiteYes

Nunn Telephone
Visit company websiteYes

Pine Drive Telephone and Beulahland Communications
Visit company websiteYes

Plains Cooperative Telephone
Plains’ COVID-19 ResponseYes

Rise Broadband
Rise’s COVID-19 ResponseYes

Roggen Telephone Cooperative
Visit company websiteYes

Sprint’s COVID-19 ResponseYes

Starry’s COVID-19 ResponseYes

Stoneham Cooperative Telephone Co.
Visit company websiteYes

Strata Networks
Strata’s COVID-19 ResponseYes

TDS Telecom – Delta County and Strasburg
TDS’s COVID-19 ResponseYes

Ting Internet
Ting’s COVID-19 ResponseYes

T-Mobile’s COVID-19 Response

T-Mobile is extending their commitment to the KACP through June 30, 2020

USConnect (Rye Telephone and South Park Telephone)
Visit company websites:
Rye Telephone / South Park Telephone

Verizon’s COVID-19 ResponseYes

Viaero Wireless
Viaero’s COVID-19 ResponseYes

Viasat’s COVID-19 ResponseYes

Wiggins Telephone
Visit Company WebsiteYes

Zayo Statement on Coronavirus / COVID-19 Response (updated March 30, 2020)

ZIRKEL Wireless
Zirkel’s COVID-19 ResponseYes