Jump to Colorado companies that have signed the KACP
On March 13, the Federal Communications Commission (FCC) announced the Keep Americans Connected Pledge (KACP) to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances.
The FCC has established a web page for the initiative with up-to-date information and news about their efforts to support connectivity: https://www.fcc.gov/keep-americans-connected
The Keep Americans Connected Pledge reads as follows:
Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:
- not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
- waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
- open its Wi-Fi hotspots to any American who needs them.
In addition to the pledge, the FCC urged providers to:
(1) expand and improve low-income broadband programs (e.g. by increasing speeds and expanding eligibility).
(2) adopt low-income programs if they don’t have them now.
(3) relax data cap policies as appropriate.
(4) waive long-distance and overage fees as appropriate.
(5) work with schools and libraries on remote learning opportunities.
(6) prioritize the connectivity needs of hospitals and healthcare providers.
If you have questions about your service, please contact your service provider to ask if they have taken the Keep Americans Connected Pledge and ask what service accommodations customers can expect in your community.
Colorado companies COVID-19 Responses
Below is a list of Colorado providers who have signed the Keep Americans Connected Pledge (KACP) or are providing other offerings to support customers at this time.
Updated April 29, 2020
This list is not guaranteed to be complete and is not an endorsement for the companies listed. If you are aware of other programs or offerings, please contact us at oit_broadband@state.co.us.
| Provider | COVID-19 Response | Signed KACP |
|---|---|---|
Agate Mutual Telephone | Visit company website | Yes |
ALLO Communications | ALLO’s COVID-19 Response | Yes |
Allstream Business US | Allstream COVID-19 Updates | Yes |
AT&T | AT&T COVID-19 website AT&T will extend their KACP commitment through June 30, 2020. | Yes |
Bijou Telephone | COVID-19 Announcements | Yes |
Blanca Networks/Jade Communications | Visit company website | Yes |
CenturyLink | CenturyLink’s COVID-19 Response CenturyLink extends KACP commitment to June 30, 2020 Low Income Program: CenturyLink Lifeline | Yes |
Charter Communications | Charter’s COVID-19 Response Free access for households with students Low Income Program: Spectrum Internet Assist | Yes |
Comcast | Comcast’s COVID-19 Response Comcast Extends Comprehensive COVID-19 Response Policies To June 30 Low Income Program: Internet Essentials | Yes |
Consolidated Communications – Columbine, Big Sandy, Sunflower | Consolidated Communications’ COVID-19 Response | Yes |
Dubois Telephone Exchange | Visit company website | Yes |
Farmers Telephone | Visit company website | Yes |
FastTrack Communications | FastTrack’s COVID-19 Response | Yes |
Mammoth Networks/Visionary Broadband | Visit company website | Yes |
NextLight (City of Longmont) | NextLight is offering free service to income qualified customers and special discounts for unemployed persons. Visit company website Low Income Program: Share the NextLight | |
Nucla-Naturita Telephone Company | Visit company website | Yes |
Nunn Telephone | Visit company website | Yes |
Pine Drive Telephone and Beulahland Communications | Visit company website | Yes |
Plains Cooperative Telephone | Plains’ COVID-19 Response | Yes |
Rise Broadband | Rise’s COVID-19 Response | Yes |
Roggen Telephone Cooperative | Visit company website | Yes |
Sprint | Sprint’s COVID-19 Response | Yes |
Starry | Starry’s COVID-19 Response | Yes |
Stoneham Cooperative Telephone Co. | Visit company website | Yes |
Strata Networks | Strata’s COVID-19 Response | Yes |
TDS Telecom – Delta County and Strasburg | TDS’s COVID-19 Response | Yes |
Ting Internet | Ting’s COVID-19 Response | Yes |
T-Mobile | T-Mobile’s COVID-19 Response T-Mobile is extending their commitment to the KACP through June 30, 2020 | Yes |
USConnect (Rye Telephone and South Park Telephone) | Visit company websites: Rye Telephone / South Park Telephone | Yes |
Verizon | Verizon’s COVID-19 Response | Yes |
Viaero Wireless | Viaero’s COVID-19 Response | Yes |
Viasat | Viasat’s COVID-19 Response | Yes |
Wiggins Telephone | Wiggins Telephone COVID-19 Response | Yes |
Zayo | Zayo Statement on Coronavirus / COVID-19 Response (updated March 30, 2020) | |
ZIRKEL Wireless | Zirkel’s COVID-19 Response | Yes |